Hello,
We’re Josh and Josie
We started MAR in 2022 after years of hearing florists, planners and couples talk about how difficult, time consuming and messy candles are. It’s a huge part of any event and yet- no one specialized in it! We felt we could no longer ignore so many of our exceptionally talented florist friends drowning in their candle cleaning. Dusty candle inventory and persistent wax scraping crowded out their exceptional design eye and creativity. So we offered to store, clean and prep candles for them, sort of like their personal candle freelancer. So we started MAR, out of a love of bringing to life people’s happiest and most joy-filled occasions. Freeing florists and planners to get back to what they love (designing flowers and planning weddings!) and freeing couples to just enjoy their wedding day (because let’s face it: everyone regrets DIY-ing their candles.). Our goal is to make your event unforgettable AND enjoyable with our curated candle rentals, perfectly boxed, delivered, styled and cleaned up at the end of the night.
FAQ
Q: How do I order?
A: Just peruse our catalog and add the rental items you want to the quote request. The quote request acts like the ‘cart’ but it allows future changes as you continue planning, and enables us to verify that the items you want are in stock and cleaned. You will receive the invoice in your email inbox within 24-48 hours where you can approve and secure your rental items.
Q: What type of candles do you supply?
A: All pillar candles are high-temp wax candles with an 8 hour tea light insert. We can use real flame or LED if you have wind concerns, and we can change with your rain plans or unforeseen event venue flame policies. All votives include an 8 hour oil tea light or LED tea light. For our taper candle holders, we use high quality dripless 10″ candles and trim the wicks to 1/4 inch for the perfect burn. Just specify which color you need in the notes section of the quote request form.
Q: How does delivery and collection pickup work?
A: We will accommodate your needs. We can deliver to your venue within a two hour window you provide (you must be present to recieve delivery). We calculate the cost of delivery and pickup services based on a flat fee, a per mile fee, and size of the order. We’ll include the price on your quote request. If you need alternate transportation options, we can provide some. Many of our clients take advantage of our free Wednesday pickup and our convenient Monday morning pickup route, but we can also strike and return your items the night of the event. If you choose to have your rental items picked up on our Monday morning pikcup route, then simply set your rental items out in their original boxes and packaging for pickup on the date and time listed on your invoice.
Q: Do I need to clean the candles and candle holders before pickup?
A: Nope! We take care of the entire candle cleaning process after the event, so you can get back to doing you! You will get clean candles every time.
Q: Can I update my order after I sign for my rentals?
A: Absolutely! We know clients often have last minute updates as plans change. Just send updates in the project thread we provides and as long as the total contract value doesn’t dip lower than 10% of the signed invoice, we’ll be happy to update as we go!
Q: What does delivery and collection entail?
A: We can deliver your rentals to your venue in a two hour time window the day of your event OR you can take advantage of our free Wednesday pikcup from 10am-11am. After you use your rentals, we can either come help you strike and take them back the night of the event, or you can strike yourself and we’ll come collect the the following Monday morning at 9am. We ask that the rentals are placed in the original boxes/bins with any accompanying materials they came with.
Q: I need a specific candle holder, color of candle, or candle-related item not in your catalog. Can you help?
A: Yes! Reach out and let us know what you’re looking for! If it is an item we think would work well with our community, we’ll source it for you so you can have the candle holders you want at a fraction of their purchase price.
Q: How far in advance should I place my order?
A: We ask that orders be finalized 7 days before the date of the event. Orders placed within 7 days will incur a rush fee of 15%.
